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Email Configuration Help
Mail access methods:  You can access your e-mail when away from the office or even away from your desk with IntelliWebs 'web messaging feature'. You are not required to set up an mail account in your desktop mail program in order to send and receive mail from your IntelliWebs mailbox.  Web messaging looks similar to Microsoft's Hotmail ® (but with many more features) and allows you to maintain a personal address book and perform message sorting.  In short, web messaging gives you more control over your e-mail.  Another great feature is that you can now 'self administer' your accounts to modify your password, create auto-responders and create vacation messages. You can also create multiple mail folders so you can organize your mail messages.  (Note: For Microsoft Office Outlook 2007 users ... scroll down)

  • If you are an existing customer:  If you are an existing IntelliWebs customer and are editing your existing email accounts, please follow these directions. If you are creating a new account, please see the next section.

  1. From the menu at the top of your Outlook screen, click Tools, Accounts, then the Mail tab.

  2. Click on the mail account you wish to change so that it is highlighted. Then click the Properties button.

  3. Click the Servers tab

  4. The "incoming mail" (POP3) text box should read: mail.intelliwebs.net

  5. The "outgoing mail" (SMTP) text box should also read: mail.intelliwebs.net

  6. The account name should remain the same with the exception of adding the @ symbol and your domain name.  For example, if the account name reflects smith and the name of your domain is mycompany.com, then the modified text should read smith@mycompany.com

  7. The log on using secure password authentication box should NOT be checked.

  8. The my server requires authentication box should BE checked.

  9. Click apply and ok.  If you have more than one account to modify, return to step 2 above.  When all accounts have been modified, close the Internet Accounts window.  You're done!  See the section below on 'Web Messaging' to access your email account using our powerful web messaging feature!

  • To create a NEW email account:

  1. From the menu at the top of your Outlook screen, click Tools, Accounts, then the Mail tab.

  2. Click the add button, then mail.

  3. The 'display name' is the name recipients will see when you send email to them.

  4. The email address is the address people will use to send you email.  For example, if your established email account name is smith and your domain name is mycompany.com, then the email address should be entered as smith@mycompany.com

  5. The "incoming mail" (POP3 or IMAP) server text box should read: mail.intelliwebs.net

  6. The "outgoing mail" (SMTP) server text box should also read: mail.intelliwebs.net

  7. Enter the account name provided to you by IntelliWebs or the account name you have established yourself through our Web Messaging feature.  (See below for Web Messaging use instructions) Immediately following the name (no spaces) enter the @ symbol followed by your domain name.  For example, if the account name is smith and the name of your domain is mycompany.com, then the account name text should read smith@mycompany.com

  8. Enter the password assigned to you by IntelliWebs or the password you established yourself using our Web Messaging feature.  Check the 'remember password' box if you would like Outlook to remember your password.  If not checked, you will be prompted for your password every time you attempt to send or retrieve email.

  9. The log on using secure password authentication box should NOT be checked.

  10. Provide your connection method information as required.

  11. Click finish.

  12. Click the properties button then the server tab.

  13. Make certain the  my server requires authentication box IS checked.

  14. Click apply and ok.  See the section below on 'Web Messaging' to access your email account using our powerful web messaging feature!

  • Microsoft Office Outlook 2007 users:

  1. From the menu at the top of your Outlook screen, click Tools, Accounts Settings, then the E-mail tab.

  2. Click the new button.

  3. Make certain 'Microsoft Exchange, POP3, IMAP, or HTTP' is selected and click the next button.

    User Information:

  4. The 'Your Name' field is the name recipients will see when you send email to them.

  5. The email address is the address people will use to send you email.  For example, if your established email account name is ksmith and your domain name is mycompany.com, then the email address should be entered as ksmith@mycompany.com

  6. Enter the 'Password' assigned to you by IntelliWebs or the 'Password' you established yourself using our Web Messaging feature.

  7. 'Retype Password' as entered in step 6.

  8. Check the 'Manually configure server settings or additional server types' box then click next.

  9. Make certain 'Internet E-mail' is selected then click next.

    Server Information:

  10. The 'Account Type' should be set to POP3

  11. The 'Incoming mail server' should read: mail.mycompany.com (if your domain name is mycompany.com)

  12. The 'Outgoing mail server (SMTP)' should also read: mail.mycompany.com (if your domain name is mycompany.com)

    Logon Information:

  13. Enter the 'User Name' provided to you by IntelliWebs or the 'User Name' you have established yourself through our Web Messaging feature.  (See below for Web Messaging use instructions) Immediately following the name (no spaces) enter the @ symbol followed by your domain name.  For example, if the 'User Name' is ksmith and the name of your domain is mycompany.com, then the 'User Name text should read ksmith@mycompany.com

  14. Enter the 'Password' assigned to you by IntelliWebs or the 'Password' you established yourself using our Web Messaging feature.

  15. Check the 'Remember password' box if you would like Outlook to remember your password.  If not checked, you will be prompted for your password every time you attempt to send or receive email.

  16. The Require logon using Secure Password Authentication (SPA) box should NOT be checked.

  17. Click the 'More Settings ...' button, then the General tab.

  18. You may enter a 'Organization' name and 'Reply E-mail' if you desire.

  19. Click the 'Outgoing Server' tab.

  20. Make certain the  'My outgoing server (SMTP) requires authentication' box IS checked.

  21. Make certain 'Use same settings as my incoming mail server' is selected.

  22. Click the 'Ok' button.  Click 'Next'.  Click 'Finish'.  Click 'Close'.

  • Web Messaging:

To access Web Messaging services from any standard internet browser, simply enter the following address:

www.IntelliWebs.net and click on the Email Icon

Your 'user id' is your user name name and domain - entered as in this example:   smith@yourcompany.com 

 

If you have any questions regarding email access, feel free to search our knowledge base.

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